Privacy Policy

1. Who we are

Alcings Studios ("we", "our", "us") is a software engineering consultancy registered in Nigeria. Our registered office is at Victoria Island, Lagos, Nigeria. We can be contacted at hello@alcings.com.

2. What information we collect

We collect information you provide directly to us, including:

• Contact form submissions — name, email address, company name, and message content when you reach out to us.
• Email correspondence — content of emails you send to us.
• Analytics data — anonymised usage data via Microsoft Clarity (page views, session duration, interactions). No personally identifiable data is collected at this layer.

We do not collect payment information directly. Any payments are handled by third-party processors with their own privacy policies.

3. How we use your information

We use the information we collect to:

• Respond to your enquiries and provide the services you request
• Communicate about projects, updates, and relevant news
• Improve our website and services based on usage patterns
• Comply with legal obligations

We will never sell your personal data to third parties.

4. Data storage and security

Contact form submissions are transmitted via our email provider and stored in our email system. We use industry-standard security measures to protect your information. Our website is hosted on Cloudflare's edge network, which provides DDoS protection and encrypted connections (HTTPS).

5. Third-party services

We use the following third-party services which may process your data:

• Cloudflare — website hosting and security. Cloudflare Privacy Policy.
• Microsoft Clarity — anonymised analytics. Microsoft Privacy Statement.
• Resend — email delivery for contact form submissions.

6. Your rights

You have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data

To exercise any of these rights, email us at hello@alcings.com.

7. Cookies

This website uses minimal cookies. Microsoft Clarity may set analytics cookies. You can control cookies through your browser settings. Disabling cookies will not affect the core functionality of this website.

8. Changes to this policy

We may update this Privacy Policy from time to time. We will note the date of the most recent revision at the top of this page. Continued use of our website after changes constitutes acceptance of the updated policy.

9. Contact us

If you have questions about this Privacy Policy or how we handle your data, please contact us at hello@alcings.com.